Today we had a customer who had their iPhone 5s screen replaced by us a while ago. Now they were having issues charging their iPhone, having to wrap the charging cable around the phone and lately getting some weights involved.
The charging port on the iPhone like the batteries can fail after a period of time. Sometimes the charging port needs a clean and other times it needs to be replaced, this was the latter.
We tested the new charging port before installation, this is because sometimes the issue are board level. We didn't want to waste time replacing a charging port on a phone with a U2 chip issue only having to swap it back again!
Once their charging port was replaced and tested the customer was emailed letting them know their handset was ready for collection.
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