A customer dropped and smashed their Xperia Z5, when you smash the glass the touchscreen also goes with it. You may get some touch function. However in this instance the screen was completely dead, as the frame was damaged we had to properly check the new display would sit in the frame snugly.
After confirming with the customer the new display will get him back up an running, we installed the brand new display and tested the touch function.
The customer was contacted via email that his repair was complete and his phone was ready for collection.