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Choose your iPad by generation, size and A-number before selecting a repair. At our Liverpool Street workshop, iPad screen options are matched to the exact model. Cracked glass with a usable picture needs a different description from a display with lines, black patches or no image.
35 New Broad Street. Mon to Fri, 08:30 to 17:30. Weekends closed. UK mail-in available. Get directions
Repair model finder
iPad repair model finder
Open Settings > General > About and check Model Name, or tap Model Number to reveal the A-number. Then search below for the right screen, battery, charging or diagnosis route.
No matching models found. Try a broader model name, generation or repair type.
Still not sure?
Not sure which iPad generation you have?
Send us the model name, A-number, or a photo of the back case. We will identify the generation and confirm the correct screen, battery or charging route.
The iPad model decides the repair route, glass type and part availability.
01
Identify the iPad
Search by family, generation, year or A-number so the part route starts correctly.
02
Check the symptoms
Cracked glass, LCD faults, battery issues and charging faults are quoted by model.
03
Drop in or mail in
Bring it to Liverpool Street or send it tracked from anywhere in the UK.
04
Test before return
With your permission and the device access you allow, we check the repaired function and other functions accessible to us before return.
Repair context
iPad screen repairs are not all the same job.
Some iPads use separate glass and LCD parts. Others use laminated display assemblies. That changes the repair route, part cost and turnaround, so the model finder matters.
Laminated vs non-laminated
iPad Air and Pro models often use a different display structure from standard iPads.
Battery checks first
Swelling, overheating and shutdown faults should be checked before forcing the device back into use.
Charging faults vary
A loose port, damaged cable, dust, or board fault can feel similar, so diagnosis may be best.
Where do I find the correct model?
Use your iPad's model number and match it to the generation shown in the finder. Apple's model-identification guide provides the reference list; contact us if the details disagree.
Can you repair an iPad 8, 9 or 10?
These generations have their own repair routes. Select the exact generation and fault rather than a nearby generation that looks similar.
What cover applies to an iPad repair?
Screen and charging-port repairs carry 12 months, batteries 6 months and board-level repairs 3 months. Diagnosis itself has no repair warranty.
Do I need glass or LCD work on my iPad 9?
A clear picture behind cracked glass may need glass and touch work. Lines, black patches or a missing image also require the display to be assessed. Both layers can be damaged, so we confirm the scope rather than choosing a repair on appearance alone.
Should I bring my Apple Pencil?
Tell us which Pencil you use and whether it currently works with the iPad. Bring it if you want its behaviour included in the agreed checks. Testing depends on access you permit and the repair option selected for the exact iPad.
Where can I compare iPad screen prices?
Use the screen repair collection to compare listed models, then open the exact repair for current options and price. The general iPad hub also covers battery, charging and diagnosis routes; those are different services from a screen repair.
Before booking your iPad repair
Repair warranty varies: standard hardware and foldable outer screens 12 months, batteries 6 months, inner folding screens and board repairs 3 months; exclusions apply. Full warranty terms
With your permission and the device access you allow, we check the repaired function and other functions accessible to us before return.
An iPad Pro name or an 11-inch screen size alone is not a complete model identification. Use the A-number alongside the generation in the finder. Keep the full model detail when asking about an iPad Air, mini or Pro.
On supported iPads, the listed repairs distinguish glass and touch, the LCD, and combined damage. Tell us whether the picture is clear and whether touch responds across the screen. Do not select glass-only work if you are unsure what has failed.
Battery and charging repairs have their own routes
An iPad that runs down quickly is not the same enquiry as one that cannot charge or start. Use the battery or charging service for the identified fault. Choose iPad diagnosis when the cause is uncertain, keeping the tablet separate from phone diagnosis.
On the iPad 9, the glass and touch layer is separate from the LCD beneath it. A clear picture behind cracked glass may need glass and touch work; lines, dark patches or a missing picture need assessment of the LCD too. We confirm the damaged parts before the repair.
iPad Pro and Air displays, preparation and delivery
Many Pro and Air models use a bonded display assembly. Do not apply the iPad 9 glass-only choice to a different generation. Match the A-number and choose the repair actually listed for that iPad. If you use an Apple Pencil, tell us so we can agree the relevant checks.
Back up your iPad before repair and check that you can restore from that backup. We do not create or retain customer backups as part of a repair, and data preservation cannot be guaranteed.
Walk-ins are welcome Monday to Friday near Liverpool Street. Check the selected repair and confirm parts availability before travelling, especially for iPad Pro models and less common repairs.
Mail-in repairs typically take 1 to 3 working days from receipt, subject to the selected repair and parts availability. Delivery time is additional. Return postage is chargeable and is not included in the repair price by default; choose and pay for the required return service when arranging your repair.
