iPhone disabled or Password locked? Here's how to fix it

How to fix iPhone Disabled message

We've all been there: forgetting your iOS device passcode and being locked out after entering the wrong passcode six times in a row. But thankfully there's a way to get around this.

Your device should display a message stating it has been disabled following the incorrect log-ins. First, you'll need to put it into recovery mode.

Recovery mode:

You will need to put your device in recovery mode. Then, you'll need to restore your device as new, or from a backup.

This will erase the device and its passcode.

  1. Disconnect all cables from your device.
  2. Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
  3. Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
  4. Continue holding the Home button until you see the 'Connect to iTunes' screen.
  5. If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
  6. Click OK. Then restore the device.

If your device doesn't go into recovery mode, try steps 1–4 again.

Let us know how you get on with this trick, by commenting below or tweeting at us on @SquareRepairUK.

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