4.8 on Google 600+ reviews
Liverpool Street, London
Repair timing shown below
Apple iPad

iPad Pro 11-inch 1st gen (2018) Screen Replacement & Other Repairs

iPad Pro 11-inch 1st gen (2018) repairs near Liverpool Street, London. 12-month warranty on most repairs, 6-month on batteries. Walk-in or UK mail-in.

Your data stays safe

Most standard hardware repairs do not require your device to be wiped. We never factory reset your iPad Pro 11-inch 1st gen (2018) unless you ask us to.

Ready the same day for most iPad repairsWalk-in or mail-inNo data wipe for hardware repairs
4.8600+ reviewsGoogle Reviews Repairs from ยฃ80
Find the right repair
What's the main problem with your iPad Pro 11-inch 1st gen (2018)?
What does the screen look like?
What happens when you charge or use the battery?

Choose your repair

Not sure what the fault is?

If your iPad Pro 11-inch 1st gen (2018) has multiple faults, liquid damage, no power, intermittent charging, or you are not sure which repair to choose, book a diagnosis first. We confirm the fault before any work begins.

If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.

How our repair service works

1

Choose your repair

Select the fault above or book a diagnosis if you are unsure.

2

Walk in or post your device

Visit us near Liverpool Street Station or send your device from anywhere in the UK.

3

We repair and test

Every repair is tested before the device is returned to you.

4

Collect or receive by post

Collect in store or choose tracked return postage at checkout.

Identify the iPad Pro 11-inch (2018)

The first-generation 11-inch iPad Pro has model numbers A1980, A2013, A1934 or A1979. It has an edge-to-edge, fully laminated ProMotion display, Face ID rather than a Home button, and a USB-C charging connector. Check the number on your device before choosing a repair; the 2020 and later 11-inch models use different components.

Screen, battery and charging repairs

Damage to the laminated screen can cause cracks, touch faults, dark patches or display lines. Our screen repair is for this specific 2018 model. We also list battery replacement for rapid drain or unexpected shutdowns and USB-C charging-port repair for intermittent connections. Face ID and the TrueDepth area need careful assessment if damaged; a screen repair does not automatically include a separate Face ID repair.

Booking, turnaround and warranty

Square Repair is near Liverpool Street Station in central London. Most iPad repairs are ready the same day when the required parts and workshop capacity are available; we confirm the timing for your exact repair. Standard repairs carry a 12-month warranty, while battery replacements carry six months. You can book online, arrange a UK mail-in repair, or request diagnosis when the fault is unclear. Return postage for mail-in service is chargeable.

Frequently asked questions

Frequently Asked Questions

How can I identify the first-generation 11-inch iPad Pro?

Check for model A1980, A2013, A1934 or A1979 on the device. The 2018 model has Face ID, USB-C and no Home button. Later 11-inch iPad Pros can look similar but use different parts.

Does a cracked screen repair include a Face ID repair?

No. Screen damage and Face ID faults are assessed separately. Tell us if Face ID failed before the screen was damaged, so we can check the TrueDepth system before quoting for any additional work.

Can I get my iPad Pro 11-inch 1st gen (2018) repaired the same day?

Many iPad Pro 11-inch 1st gen (2018) repairs are completed the same day where stock and workload allow. Walk in to our workshop near Liverpool Street Station, or book online and we will confirm timing once your device arrives.

Can I post my iPad Pro 11-inch 1st gen (2018) in for repair?

Yes. Our UK mail-in service lets you send your iPad Pro 11-inch 1st gen (2018) from anywhere in the country. Book online, post it to us with tracked delivery, and we return it securely once the repair is complete and tested.

What warranty applies to iPad Pro 11-inch 1st gen (2018) repairs?

Standard repairs for the iPad Pro 11-inch 1st gen (2018) carry a 12-month warranty, and battery replacements carry six months. Diagnosis does not carry a repair warranty. We test the device before return.

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