Charging faults on the iPhone XS Max Dock / often come down to a loose or damaged port after months of plugging and unplugging. We clean, repair or replace the port and test it. We verify both charging and data after the repair.
- Turnaround: Same day where possible, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your iPhone XS Max Dock / needs this repair
- Charges only at a certain angle
- Accessories not recognised
- Will not charge with any cable
- Slow or interrupted charging
- Fault appeared after a knock or spill
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact iPhone XS Max Dock / before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the port looks physically broken, bring it in so we can assess the board connection.
- If the phone charges fine but drains fast, a battery may be the better fix.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- Clear pricing with no hidden extras
- Quality parts matched to your device
- No data loss, this is a hardware repair
- Every repair tested before it is handed back
Related iPhone XS Max Dock / repairs
Frequently Asked Questions
How do I know it is the Lightning charging port and not the cable or battery?
If the iPhone XS Max will not charge with more than one known-good cable and plug, charges only when the lead is held at an angle, or the connector feels loose, the Lightning charging port is the likely cause. A worn cable or faulty plug can mimic the same symptoms, which is why we always rule those out first, and a battery that drains fast while still charging normally points to the battery instead. Debris packed into the port, or a fault that appeared after a drop or liquid, also point to the port rather than the cable.
Check current turnaround and reserve a slot on our booking page.
How long does a iPhone XS Max Lightning charging port repair take?
Most iPhone XS Max Lightning charging port repairs are completed the same day when we have the part in stock, often within a couple of hours of dropping in near Liverpool Street Station in London. We inspect and test first, since some charging faults are solved by cleaning the port rather than replacing it, and we confirm the timeframe before starting. Mail-in repairs are turned around as quickly as the post allows once your device reaches us.
Not sure? It is worth booking a quick diagnosis first.
What does the repair involve?
We inspect the Lightning charging port first and clean out any debris, since a blocked port is sometimes the whole problem. If the port itself has failed, we replace the charging assembly and then test charging from flat, charging behaviour and connection stability. The repair carries a 12-month warranty covering the part and our workmanship.
See exactly how we work on our how we work page.
Which cable does the iPhone XS Max use?
The iPhone XS Max uses a Lightning connection for charging and data. After the repair we test charging from flat and confirm the connection is firm and stable with a known-good cable. If your cable or plug is worn, replacing those at the same time helps avoid the fault returning.
Browse all iPhone XS Max repairs while you decide.
Will my data be wiped during the repair?
No. A iPhone XS Max Lightning charging port repair is a hardware-only job and does not require us to wipe or reset your device, so your files and settings are untouched. We still suggest keeping a recent backup before any repair as good practice, in case the device has damage beyond the port. The repair work itself does not access your storage.
It is also worth checking your iPhone XS Max screen repair.
What warranty is included?
Every iPhone XS Max Lightning charging port repair includes a 12-month warranty covering both the replacement part and our workmanship. If a warranty-covered fault returns within that period, we put it right at no extra cost. The warranty does not cover a worn cable or plug, fresh liquid exposure or new accidental damage, which we always explain clearly.
Still unsure? get in touch, or explore iPhone XS Max battery replacement and we will help.