Blurry shots, a dark viewfinder or hunting autofocus on the Oneplus 5 usually trace to the rear camera module or its lens glass. We replace the affected part and test. Flash and autofocus are checked alongside the lens.
- Turnaround: Same day where possible, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Oneplus 5 needs this repair
- Black or frozen viewfinder
- Photos blurry in good light
- A lens not switching in the app
- Autofocus hunting or stuck
- Cracked lens glass causing flare
What is included
- Removal of the faulty camera or lens
- Fitting of the replacement part
- Focus, flash and capture testing
- Function check before handover
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Oneplus 5 before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If only one lens is affected, tell us which, as it helps us source the right part.
- If the camera failed after a software update, we will check it is genuinely a hardware fault.
- If the glass over the camera is cracked, that alone can cause the blur you are seeing.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- Repair workshop near Liverpool Street, established since 2015
- No data loss, this is a hardware repair
- Walk-in and UK mail-in both available
- Clear pricing with no hidden extras
Related Oneplus 5 repairs
Frequently Asked Questions
Could it be a software fault instead?
We check that it is genuinely a hardware problem before quoting a repair.
Will my data be affected?
No. A camera repair is hardware only and leaves your data untouched.
Do you test the camera afterwards?
Yes. We check focus, flash and capture before the phone is returned.
How long does it take?
Often the same day where the part is in stock. We confirm timing at booking.
Can I post the device?
Yes, with tracked return, or walk in near Liverpool Street Station.
Is it the lens glass or the camera itself?
Cracked lens glass causes blur and flare, while a black or crashing camera usually means the module. We confirm during assessment.