Mobile Phone Water Damage Diagnosis
Liquid damage can affect several parts of a phone, including the board, charging circuit, screen, cameras and battery. This service gives us time to inspect the device properly and confirm whether repair or data recovery is possible.
What this service includes
- Liquid damage inspection
- Internal assessment where required
- Repair or data recovery recommendation
- Quote before any further paid repair work
Water damage diagnosis takes a minimum of 3 working days once we have the device.
The diagnosis fee covers inspection and testing and is payable whether or not you proceed with a repair.
Frequently Asked Questions
What does the mobile phone water damage diagnosis include?
We open the device, assess the extent of liquid exposure across the logic board and key internal components, clean affected areas where possible, and report on what has been damaged. We explain clearly what is repairable and what the options are before any work begins.
How long does the water damage diagnosis take?
Most water damage diagnoses are completed within the same day at our Liverpool Street workshop. We will advise if your device needs more time.
Will my data be safe during the diagnosis?
We handle all devices carefully, but liquid damage can affect data storage components. If recovering data is a priority, let us know before the diagnosis begins so we can discuss the best approach.
What happens after the diagnosis?
We explain the findings and give you clear repair options. If you agree to proceed, the diagnosis fee is applied toward the repair cost. If you decide not to repair, the diagnosis fee still applies for the assessment carried out.
Is there a charge if the phone cannot be repaired?
The diagnosis fee is payable regardless of whether you proceed with a repair. If you choose to proceed, the fee is applied toward the cost of the repair. If you decide not to repair the device, the fee still applies for the time spent assessing it.