A failed rear camera on the Samsung Galaxy S20 Plus shows up as blur, a black viewfinder or a camera app that will not open. We repair the module or lens and test capture before it goes back. We test in different light before signing off.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S20 Plus needs this repair
- Flash not firing
- Cracked lens glass causing flare
- A lens not switching in the app
- Autofocus hunting or stuck
- Photos blurry in good light
What is included
- Removal of the faulty camera or lens
- Fitting of the replacement part
- Focus, flash and capture testing
- Function check before handover
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S20 Plus before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If the device has been exposed to liquid, tell us before booking. Liquid damage can affect components beyond the repair being requested, and we will inspect and advise before starting any work.
- If only one lens is affected, tell us which, as it helps us source the right part.
- If the glass over the camera is cracked, that alone can cause the blur you are seeing.
- If the camera failed after a software update, we will check it is genuinely a hardware fault.
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Our repair process
- Start the repair: book online or visit us near Liverpool Street Station.
- Send or bring the device: mail-in is available across the UK.
- Fit and verify: we complete the repair and run a function check.
- Hand back: collect in person or we return it by tracked courier.
Why choose us
- Walk-in and UK mail-in both available
- Clear pricing with no hidden extras
- Repair workshop near Liverpool Street, established since 2015
- No data loss, this is a hardware repair
Book your repair
Walk-ins are welcome during opening hours near Liverpool Street Station. For mail-in repairs, book your repair online so we can track your device from arrival. Any questions? Contact us and we will help.
Related Samsung Galaxy S20 Plus repairs
Frequently Asked Questions
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
Can I post the device?
Yes, with tracked return, or walk in near Liverpool Street Station.
Do you test the camera afterwards?
Yes. We check focus, flash and capture before the phone is returned.
How long does it take?
Often the same day where the part is in stock. We confirm timing at booking.
Will my data be affected?
No. A camera repair is hardware only and leaves your data untouched.
Could it be a software fault instead?
We check that it is genuinely a hardware problem before quoting a repair.