A cracked back panel on the Samsung Galaxy S20 Ultra can expose internal parts, weaken the seal and leave sharp edges. We replace the rear glass and check the phone over before returning it. The housing is resealed so the phone feels solid again.
- Turnaround: 1 working day pre-order, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S20 Ultra needs this repair
- Wireless charging behaving oddly
- Rear glass cracked or shattered
- Sharp edges that catch on hands or pockets
- Back panel lifting from the frame
- Worry about dust or moisture getting in
What is included
- Removal of the damaged rear panel
- Fitting of the replacement back glass
- Reseal and reassembly
- Wireless charging and function check
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S20 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Frequently Asked Questions
Will my data be affected?
No. Replacing the back glass does not touch your data.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it with tracked return.
How long does it take?
Timing depends on the part. We confirm the lead time when you book.
What if the frame is bent too?
We will assess the frame and advise on the best approach before starting.
Will wireless charging still work?
We test wireless charging after fitting the new panel and confirm it works before handover.