Preview · iPod generation guide
Square Repair · iPod care
Keep your music playing.
Find your iPod, understand its upgrade options, and choose the right repair. Visit us near Liverpool Street or send your iPod by post.
Which iPod do you have?
Start with the front of your iPod. These reference photos narrow down the family; they do not confirm the generation. Replacement cases and previous upgrades can change its appearance.
Plastic front, click wheelUsually an iPod Video: 5th or 5.5th Gen. White or black front, large colour screen.Compare generations →
Metal front, click wheelUsually an iPod Classic: 6th, 6.5th or 7th Gen. Silver or dark metal front.Compare generations →
It switches on: help me find the code
Open Settings → About and look for a model or part code beginning MA, MB, MC, PA, PB or PC. Depending on the software, your computer’s iPod information may also show it. The example is an illustration, not a result for your device.
Match the code on the generation page or in the booking choices. A number such as A1238 on the back is shared by several Classic versions and is not enough on its own.
It will not switch on, has been modified, or I am unsure
Do not guess from the current storage or replacement back cover. Bring or send the iPod for diagnosis and model confirmation before buying a storage upgrade. Photos of the front, back and any readable model details can help us narrow it down; some devices need an internal check.
Book diagnosis and model confirmationAn older Photo/Colour, mini, nano, shuffle or touch? These storage options do not confirm compatibility with those families. Help identify my iPod
Already know your generation?
Interested in Rockbox and larger storage?
Rockbox is alternative software for supported iPods. With a compatible storage conversion, it can allow some models to use more storage than Apple’s original software permits. Installing Rockbox alone does not add storage. These combinations need separate compatibility and setup checks; our standard upgrade choices use Apple’s original software.
On restricted models, returning to Apple software with a larger storage setup can cause data loss. Ask us before ordering a capacity outside the standard choices. Rockbox installation is not included in this booking.
Ask about a Rockbox build
Plastic front, click wheel
Metal front, click wheel