- After payment, we order this part specifically for your repair.
- It usually arrives within 1 working day.
- We contact you the same day it arrives to book your fitting.
Whether the iPad Pro 12.9 1st Gen (2015) glass is shattered or the panel underneath has failed, a fresh display is usually the cleanest fix. We match the right part and test it fully. Most screen jobs are straightforward once the right panel is matched.
- Turnaround: Same day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your iPad Pro 12.9 1st Gen (2015) needs this repair
- Touch not responding in places
- Lines, blotches or dead pixels
- Cracked or shattered glass
- Display lifting after a drop
- Flickering or ghost touch
What is included
- Removal of the damaged display
- Fitting and alignment of the new screen
- Touch, brightness and colour testing
- Front sensor and earpiece check
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact iPad Pro 12.9 1st Gen (2015) before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Frequently Asked Questions
What if the touch was already faulty before the crack?
That can be a separate issue. We test for it during assessment and tell you before any work.
Do you test the touchscreen afterwards?
Yes. Touch response, brightness and colour are all checked before the phone goes back.
Can I post the device instead of visiting?
Yes, from anywhere in the UK with tracked return, or walk in near Liverpool Street Station.
Will a screen replacement delete my data?
No. It is a hardware repair, so your photos, apps and settings are untouched.
How do I know it is the screen and not something else?
Cracks, dead touch areas, lines or a black display while the phone still powers on point to the screen. We confirm during assessment.
How long does a screen repair take?
Many are completed the same day, subject to stock and workload. We confirm timing when you book.