iPad & Tablet Water Damage Diagnosis
Use this service when an iPad or tablet has been exposed to liquid, moisture, steam, a spill, or damp storage conditions. Liquid damage can affect the battery, charging circuit, display, touch layer, cameras, speakers, microphones, internal connectors, and logic board, so it needs a different inspection process from standard diagnosis.
We assess liquid-damaged iPads and tablets near Liverpool Street Station in London, with walk-in drop-off and UK mail-in available. This is an inspection and assessment service. It does not guarantee that the tablet will be repairable.
When to choose water damage diagnosis
Choose this service if liquid may have reached the device, even if the tablet worked for a short time afterwards.
- The tablet was dropped in water, exposed to rain, or affected by a drink spill
- The device will not power on after liquid exposure
- Charging stopped working after moisture entered the charging port
- The screen shows lines, patches, flickering, or touch problems after liquid exposure
- Speakers, microphones, buttons, cameras, Wi-Fi, or Bluetooth stopped working after the incident
- The tablet gets warm, smells unusual, or behaves unpredictably after getting wet
What this service includes
- Initial safety check before attempting to charge or power the device
- External inspection for liquid entry points, corrosion, and impact damage
- Internal inspection where required and where the device can be opened safely
- Assessment of the charging circuit, battery condition, display behaviour, and internal connectors where possible
- Advice on whether repair is possible, economical, or unsuitable due to the extent of damage
- A quote before any further paid repair work is carried out
What is not included
- Replacement parts, board repair, or component-level repair are not included in the diagnosis fee
- The diagnosis fee is not automatically deducted from a later repair quote
- Data recovery is not included as standard and cannot be guaranteed on liquid-damaged devices
- Water resistance cannot be guaranteed after liquid exposure or any follow-up repair
- Liquid damage can worsen over time, so a successful test at one stage does not guarantee long-term reliability
Water damage diagnosis turnaround
Water damage diagnosis takes a minimum of 3 working days once we have the device. Severe corrosion, intermittent faults, or board-level symptoms can take longer to assess. We will tell you what we have found before carrying out any further paid repair work.
What to do before sending or bringing the tablet in
- Do not keep charging the tablet after liquid exposure
- Do not use heat, hairdryers, ovens, or rice to try to dry it out
- Switch the device off if it is still on and safe to do so
- Remove cases, covers, and accessories before posting or dropping it in
- If the device still works, back it up before booking
Data and privacy
We do not factory reset your device as part of a normal hardware inspection. With liquid-damaged tablets, data access depends on the condition of the logic board, storage, power circuit, and display. If data is the priority, tell us before assessment so we can advise on the safest route.
Walk-in and mail-in water damage diagnosis
- Choose your method: book a walk-in drop-off near Liverpool Street Station or use our UK mail-in option.
- Tell us what happened: include the liquid type, when it happened, whether the device was charged afterwards, and the current symptoms.
- Inspection: we check for visible and internal damage where possible.
- Recommendation: we explain whether repair is possible, whether further parts are needed, and whether the repair is economical.
- Collect or return: collect from our London workshop or choose tracked return postage for mail-in devices.
Related iPad and tablet services
Frequently Asked Questions
When should I book a water damage diagnosis?
Book a water damage diagnosis after liquid or moisture exposure, or when new power, charging or display faults appear after exposure. We assess the damage first and quote before any work starts.
Will the diagnosis erase my data?
Diagnosis does not normally require a factory reset, but you should keep an up-to-date backup before handing over the device.
How long does the diagnosis take?
We check it first, then quote. Most diagnoses are completed in 1 to 3 working days, depending on what we find, and we confirm the price with you before any work starts.
Can I visit Square Repair near Liverpool Street?
Yes. Book online before visiting where possible so we can plan your diagnosis slot at our Liverpool Street workshop.
Why does diagnosis not include a repair warranty?
Diagnosis is an assessment service and does not itself fit a replacement part. Any later repair has its own applicable warranty once authorised and completed.
Can I send my iPad by post?
Yes. You can send your iPad or tablet through our tracked UK mail-in service, or book a walk-in visit near Liverpool Street Station.