If your iPhone 11 Pro charges intermittently, only connects at an angle or is not recognised by a computer, this charging port repair addresses the model-specific charging assembly after inspection.
Charging Port Repair options
This repair covers the model-specific charging assembly for the iPhone 11 Pro. We first confirm that the fault is not caused by compacted debris, a damaged cable or a separate board-level issue.
Common faults
- The cable only works at an angle
- Charging starts and stops unexpectedly
- The connector feels loose
- The device is not recognised by a computer
- Visible damage or debris in the charging port
What the repair includes
The charging assembly is inspected and replaced where required. We then test cable connection, charging response, data connection where supported and the general power behaviour of the iPhone 11 Pro.
Confirming your model
This listing is for the iPhone 11 Pro. Check the model name or model code in the device settings, on the packaging or in the purchase records, as closely related models can use different parts.
How the repair works
- Choose walk-in or UK mail-in and provide the exact iPhone 11 Pro details.
- This product is set up for same-day fitting. Book before travelling so we can confirm the repair slot and the current part availability.
- We fit the part, test the charging port repair and complete final device checks.
- Collect the device or receive it by tracked return delivery.
Why choose Square Repair
- Independent repair specialists established in 2015
- Workshop near Liverpool Street Station
- Walk-in and UK mail-in service
- Model-specific parts and clear booking guidance
- A 12-month repair warranty
Warranty and repair limits
This repair includes a 12-month warranty covering the fitted part and workmanship, subject to the warranty terms.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- Back up important data where possible.
- Remove cases and accessories before the appointment.
- Tell us about previous repairs, frame damage or liquid exposure.
- Bring the charging cable or accessory that shows the fault if possible.
Related iPhone 11 Pro repairs
- View all iPhone 11 Pro repairs
- iPhone 11 Pro Battery Replacement
- iPhone 11 Pro Earpiece Repair
- View all iPhone repairs
- How our walk-in and mail-in service works
Book your charging port repair
Book your iPhone 11 Pro charging port repair for a walk-in visit near Liverpool Street Station. For repairs from elsewhere in the UK, see how to use our mail-in service.
Frequently Asked Questions
How do I know if the fault is the iPhone 11 Pro charging port and not a cable or adapter issue?
Before booking, try at least two different cables and power adapters, including a known working set from another device. If the iPhone 11 Pro still will not charge, or charges only when the cable is held at a specific angle, the port is the most likely fault. Wireless Qi charging is not affected by a charging port fault. If wireless charging is working, that suggests the fault is port-related. If the device charges fine wirelessly but not via Lightning, that points clearly to the port.
What does a iPhone 11 Pro Lightning port repair involve?
We remove and replace the Lightning charging port assembly on the iPhone 11 Pro. After fitting the new port, we test Lightning charging, power stability and data connectivity. The repair is hardware-only and does not affect your data, apps or settings.
Will my data be safe during a iPhone 11 Pro charging port repair?
Yes. Charging port repair is a hardware-only procedure. We do not access your software or reset the device. Your photos, contacts, messages and apps remain untouched throughout the repair.
How long does a iPhone 11 Pro charging port repair take?
Most iPhone 11 Pro charging port repairs are completed the same day, subject to parts availability and workload. Walk-in customers are typically seen within a few hours. Mail-in customers from elsewhere in the UK receive their device back the next working day after the repair. We contact you before starting if anything unexpected is found during assessment.
Can I walk in without booking for a iPhone 11 Pro charging port repair?
Yes. Walk-in customers are welcome at our workshop near Liverpool Street Station during opening hours. You can also book online to reserve a time. For mail-in repairs, please place your order online so we can track your iPhone 11 Pro from arrival.
What warranty is included with the iPhone 11 Pro charging port repair?
All iPhone 11 Pro charging port repairs include a 12-month warranty on the fitted port. This covers the port against manufacturing defect and failure under normal use. Physical damage and liquid ingress are not covered. If you experience any issue with the port within the warranty period, bring the device back and we will assess it.