- After payment, we order this part specifically for your repair.
- It usually arrives within 1 working day.
- We contact you the same day it arrives to book your fitting.
When a iPhone 13 Pro Max needs the cable held just so to charge, the port has usually worn. We restore a firm, reliable connection and test charging and data transfer. A clean, firm charging connection is what we are aiming for.
- Turnaround: Same day where possible, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your iPhone 13 Pro Max needs this repair
- Charges only at a certain angle
- Will not charge with any cable
- Charging cuts out on its own
- Accessories not recognised
- Debris or damage visible in the port
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact iPhone 13 Pro Max before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the port looks physically broken, bring it in so we can assess the board connection.
- If the fault followed a spill, a water-damage check is the safer first step.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- Every repair tested before it is handed back
- Walk-in and UK mail-in both available
- Quality parts matched to your device
- Repair workshop near Liverpool Street, established since 2015
Related iPhone 13 Pro Max repairs
- All iPhone 13 Pro Max repairs
- iPhone 13 Pro Max battery replacement
- iPhone 13 Pro Max screen replacement
- More repairs for this brand
- How our repair service works
- Contact our repair team
Repair options and related services
Frequently Asked Questions
How do I know whether the iPhone 13 Pro Max charging port is faulty?
Intermittent charging, a loose connection, failure to connect to a computer or a cable that only works at an angle can indicate a charging-port fault. We inspect it before replacement.
Could the port only need cleaning?
Yes. Compacted debris can prevent a cable seating correctly. We check for contamination and confirm whether cleaning or component replacement is appropriate.
Will the repair affect my data?
No. Charging-port repair is a hardware procedure and does not normally require a factory reset. A recent backup is still recommended.
How long does the repair take?
This product is set up for same-day fitting. Book before travelling so we can confirm the repair slot and the current part availability.
Can I use the walk-in or mail-in service?
Yes. Book a walk-in visit near Liverpool Street Station or use the UK mail-in service from elsewhere in the country.
What warranty is included?
The completed charging-port repair includes a 12-month warranty covering the fitted part and workmanship, subject to the warranty terms.