When a iPhone 13 Pro Max needs the cable held just so to charge, the port has usually worn. We restore a firm, reliable connection and test charging and data transfer. A clean, firm charging connection is what we are aiming for.
- Turnaround: Same day where possible, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your iPhone 13 Pro Max needs this repair
- Charges only at a certain angle
- Will not charge with any cable
- Charging cuts out on its own
- Accessories not recognised
- Debris or damage visible in the port
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact iPhone 13 Pro Max before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the port looks physically broken, bring it in so we can assess the board connection.
- If the fault followed a spill, a water-damage check is the safer first step.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- Every repair tested before it is handed back
- Walk-in and UK mail-in both available
- Quality parts matched to your device
- Repair workshop near Liverpool Street, established since 2015
Related iPhone 13 Pro Max repairs
Frequently Asked Questions
Will my data be affected?
No. A charging port repair does not touch your data.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
How long does it take?
Many port repairs are same day where the part is stocked. We confirm when you book.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.
Do you test data transfer too?
Yes. We check charging, data and accessory recognition after the repair where the port supports it.