Our Moto G XT1031 battery replacement service will replace your faulty battery with a brand new functioning one. We offer a Walk-In or Mail-In service to get your Moto G XT1031 repaired.
Batteries with moderate to heavy use tend to last around 18 months, can start to bloat, after this time you may experience:
Moto G XT1031 battery dying too fast
Moto G XT1031 battery cuts out at 30 percent
Moto G XT1031 battery cuts out at 40 percent
Upon receiving your device, our technicians will begin by carefully diagnosing the issue with your current battery. If it is determined to be faulty, we will proceed to remove it entirely and replace it with a brand new, high-quality battery. This new battery will be thoroughly tested to ensure that it is functioning optimally and is compatible with your handset.
Once we are confident that the new battery is working properly, we will then reassemble your device and conduct a series of tests to ensure that it is in full working order. Once these tests have been completed successfully, we will promptly notify you that the repair is complete and your handset is ready to be returned to you.
Quality is important to us which is why we only use OEM parts with our Moto G XT1031 battery replacements. We back this up with our 6 months performance warranty.
Frequently Asked Questions
How do I know my Motorola Moto G (1st Gen) XT1031 needs a new battery?
The usual signs are a battery that drains far faster than it used to, unexpected shutdowns even when there is charge left, and the device only running reliably while plugged in. You may also see sudden percentage drops, the device running warm, or slow charging. Your device's battery or device-care settings will often show declining capacity. If the back or screen is lifting, treat it as urgent, as that can mean the battery has swollen.
Check current turnaround and reserve a slot on our booking page.
How quickly can you replace the Motorola Moto G (1st Gen) XT1031 battery?
Most Motorola Moto G (1st Gen) XT1031 battery replacements are completed the same day when the part is in stock, often within a couple of hours of dropping in near Liverpool Street Station in London. We inspect the device first and confirm the timeframe before starting any work. Mail-in customers can post the device from anywhere in the UK and we turn it around as quickly as the post allows.
Not sure? It is worth booking a quick diagnosis first.
What quality of battery do you use for the Motorola Moto G (1st Gen) XT1031?
We fit a quality replacement battery matched to the Motorola Moto G (1st Gen) XT1031 and test charging, power stability and capacity before return. Replacing the battery restores the runtime the device had when it was newer and resolves shutdowns caused by a worn cell. Every battery replacement carries a 6-month warranty.
See exactly how we work on our how we work page.
Do I lose my data during a battery replacement?
No. A Motorola Moto G (1st Gen) XT1031 battery replacement is a hardware-only repair, so your photos, apps and settings stay exactly as they are. We still recommend a recent backup beforehand as good practice, in case the device has damage beyond the battery. Nothing about the battery procedure touches your storage.
Browse all Motorola Moto G (1st Gen) XT1031 repairs while you decide.
Is a swollen or bulging battery dangerous?
A swollen battery is a safety issue and should be dealt with promptly. Stop charging the Motorola Moto G (1st Gen) XT1031, avoid pressing on the bulge, and arrange a replacement as soon as you can. Swelling can lift the screen or back panel and, left too long, can damage nearby parts. Bring it in or post it to us and we will replace the battery and check the surrounding components.
Any questions before booking? contact us.
What warranty is included?
Every Motorola Moto G (1st Gen) XT1031 battery replacement includes a 6-month warranty, which covers the replacement battery and our fitting. If a warranty-covered fault appears within that period, we put it right at no extra cost. The warranty does not cover fresh liquid exposure or new accidental damage, which we always explain before you book.
Our team is happy to help before you book.