Motorola Moto G (2nd Gen) XT1064 Battery Replacement
If your Moto G XT1064 battery drains fast, shuts down early, or won’t hold charge, we can replace the battery and test charging performance before return. Available in London near Liverpool Street with UK-wide mail-in support.
- Typical turnaround: Same-day in-store (subject to booking and parts availability)
- Warranty: 6-month battery replacement warranty
- Service options: Walk-in or UK-wide mail-in
Book your repair or choose mail-in if you’re outside London.
Common battery problems we fix
- Battery drains quickly
- Phone shuts down unexpectedly
- Battery percentage drops suddenly
- Slow charging
- Overheating
- Short battery life even after a full charge
What’s included
- Battery replacement fitted by an experienced technician
- Charging and power checks after replacement
- Basic device testing before return
How to verify your exact model
- Go to Settings > About phone
- Confirm the model shows XT1064
- If you’re unsure, bring it in and we can confirm before proceeding
FAQ
- Will I lose my data? No, a battery replacement does not wipe your device.
- How long does it take? Same-day is often possible with a booking (subject to parts availability).
- What warranty do I get? 6 months on battery replacements.
- Do I need to book? Booking is recommended for best turnaround.
- What if it still won’t charge? There may be a charging port issue; we’ll advise on the right fix.
- Do you offer other Moto repairs? Yes, see related links below.
Before you book
- If the device has been exposed to liquid, tell us before booking. Liquid damage can affect components beyond the repair being requested, and we will inspect and advise before starting any work.
- If the device has been previously opened, we will check and flag anything unusual before starting.
- If the device is completely unresponsive, we recommend a diagnosis first.
More Motorola repairs
Frequently Asked Questions
What are the signs the Motorola Moto G (2nd Gen) XT1064 battery needs replacing?
The usual signs are a battery that drains far faster than it used to, unexpected shutdowns even when there is charge left, and the device only running reliably while plugged in. You may also see sudden percentage drops, the device running warm, or slow charging. Your device's battery or device-care settings will often show declining capacity. If the back or screen is lifting, treat it as urgent, as that can mean the battery has swollen.
Check current turnaround and reserve a slot on our booking page.
How long does a Motorola Moto G (2nd Gen) XT1064 battery replacement take?
Most Motorola Moto G (2nd Gen) XT1064 battery replacements are completed the same day when the part is in stock, often within a couple of hours of dropping in near Liverpool Street Station in London. We inspect the device first and confirm the timeframe before starting any work. Mail-in customers can post the device from anywhere in the UK and we turn it around as quickly as the post allows.
Not sure? It is worth booking a quick diagnosis first.
What battery do you fit in the Motorola Moto G (2nd Gen) XT1064?
We fit a quality replacement battery matched to the Motorola Moto G (2nd Gen) XT1064 and test charging, power stability and capacity before return. Replacing the battery restores the runtime the device had when it was newer and resolves shutdowns caused by a worn cell. Every battery replacement carries a 6-month warranty.
See exactly how we work on our how we work page.
Will my data be wiped when the battery is replaced?
No. A Motorola Moto G (2nd Gen) XT1064 battery replacement is a hardware-only repair, so your photos, apps and settings stay exactly as they are. We still recommend a recent backup beforehand as good practice, in case the device has damage beyond the battery. Nothing about the battery procedure touches your storage.
Have a question first? contact us.
Is a swollen or bulging battery dangerous?
A swollen battery is a safety issue and should be dealt with promptly. Stop charging the Motorola Moto G (2nd Gen) XT1064, avoid pressing on the bulge, and arrange a replacement as soon as you can. Swelling can lift the screen or back panel and, left too long, can damage nearby parts. Bring it in or post it to us and we will replace the battery and check the surrounding components.
Bring it in and we will check everything.
What warranty comes with the Motorola Moto G (2nd Gen) XT1064 battery replacement?
Every Motorola Moto G (2nd Gen) XT1064 battery replacement includes a 6-month warranty, which covers the replacement battery and our fitting. If a warranty-covered fault appears within that period, we put it right at no extra cost. The warranty does not cover fresh liquid exposure or new accidental damage, which we always explain before you book.
Our team is happy to help before you book.