A cracked or failing display on the Samsung A72 (SM-A725M/DS) affects touch accuracy, brightness and the strength of the front of the phone. Fitting a new screen brings all of that back. Most screen jobs are straightforward once the right panel is matched.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung A72 (SM-A725M/DS) needs this repair
- Lines, blotches or dead pixels
- Reduced brightness that settings will not fix
- Flickering or ghost touch
- Black screen while the phone still powers on
- Touch not responding in places
What is included
- Removal of the damaged display
- Fitting and alignment of the new screen
- Touch, brightness and colour testing
- Front sensor and earpiece check
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung A72 (SM-A725M/DS) before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If there is any sign of liquid inside, a screen alone may not fix everything, and we confirm first.
- If the frame is bent the new screen may not sit perfectly flat, and we will tell you before starting.
- If touch was already patchy before the glass cracked, that can be a separate fault we will test for.
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- Walk-in and UK mail-in both available
- Quality parts matched to your device
- No data loss, this is a hardware repair
- Every repair tested before it is handed back
Book your repair
Walk-ins are welcome during opening hours near Liverpool Street Station. For mail-in repairs, book your repair online so we can track your device from arrival. Any questions? Contact us and we will help.
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Frequently Asked Questions
Do you test the touchscreen afterwards?
Yes. Touch response, brightness and colour are all checked before the phone goes back.
How do I know it is the screen and not something else?
Cracks, dead touch areas, lines or a black display while the phone still powers on point to the screen. We confirm during assessment.
What happens if you find further damage inside?
We stop and tell you before doing anything beyond the agreed repair.
What if the touch was already faulty before the crack?
That can be a separate issue. We test for it during assessment and tell you before any work.
Is the repair covered by a warranty?
Yes. The warranty for this repair is shown on the page and we honour it on the fitted part.
Is the replacement screen as good as the original?
We fit quality screens matched to the original for brightness, colour and touch, and test each one before handover.