Daily use wears the Samsung Galaxy Note 9 charging port, and pocket lint makes it worse. We inspect, repair or replace the port so your cable seats firmly and charges as it should. We verify both charging and data after the repair.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy Note 9 needs this repair
- Cable feels loose in the port
- Fault appeared after a knock or spill
- Slow or interrupted charging
- Debris or damage visible in the port
- Charging cuts out on its own
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy Note 9 before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the fault followed a spill, a water-damage check is the safer first step.
- If the phone charges fine but drains fast, a battery may be the better fix.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- No data loss, this is a hardware repair
- Every repair tested before it is handed back
- Repair workshop near Liverpool Street, established since 2015
- Clear pricing with no hidden extras
Related Samsung Galaxy Note 9 repairs
Frequently Asked Questions
How long does it take?
Many port repairs are same day where the part is stocked. We confirm when you book.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
What if cleaning the port fixes it?
If a clean resolves it, we will tell you rather than replace anything unnecessarily.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.