A Samsung Galaxy S10e that drops its charge connection, charges slowly or rejects accessories normally has a port problem. We fix the port and confirm charging and data before handover. We verify both charging and data after the repair.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S10e needs this repair
- Fault appeared after a knock or spill
- Cable feels loose in the port
- Charges only at a certain angle
- Accessories not recognised
- Debris or damage visible in the port
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S10e before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If the fault followed a spill, a water-damage check is the safer first step.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the port looks physically broken, bring it in so we can assess the board connection.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- Quality parts matched to your device
- No data loss, this is a hardware repair
- Every repair tested before it is handed back
- Walk-in and UK mail-in both available
Related Samsung Galaxy S10e repairs
Frequently Asked Questions
How long does it take?
Many port repairs are same day where the part is stocked. We confirm when you book.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
What if cleaning the port fixes it?
If a clean resolves it, we will tell you rather than replace anything unnecessarily.