Daily use wears the Samsung Galaxy S20 charging port, and pocket lint makes it worse. We inspect, repair or replace the port so your cable seats firmly and charges as it should. A clean, firm charging connection is what we are aiming for.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S20 needs this repair
- Cable feels loose in the port
- Accessories not recognised
- Charging cuts out on its own
- Charges only at a certain angle
- Will not charge with any cable
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S20 before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- If the port looks physically broken, bring it in so we can assess the board connection.
- If the fault followed a spill, a water-damage check is the safer first step.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- Repair workshop near Liverpool Street, established since 2015
- Clear pricing with no hidden extras
- Walk-in and UK mail-in both available
- No data loss, this is a hardware repair
Related Samsung Galaxy S20 repairs
Frequently Asked Questions
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
What if cleaning the port fixes it?
If a clean resolves it, we will tell you rather than replace anything unnecessarily.
Will my data be affected?
No. A charging port repair does not touch your data.