When a Samsung Galaxy S21 needs the cable held just so to charge, the port has usually worn. We restore a firm, reliable connection and test charging and data transfer. We verify both charging and data after the repair.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S21 needs this repair
- Will not charge with any cable
- Debris or damage visible in the port
- Cable feels loose in the port
- Charging cuts out on its own
- Accessories not recognised
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S21 before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the fault followed a spill, a water-damage check is the safer first step.
- If the port looks physically broken, bring it in so we can assess the board connection.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- No data loss, this is a hardware repair
- Clear pricing with no hidden extras
- Walk-in and UK mail-in both available
- Quality parts matched to your device
Related Samsung Galaxy S21 repairs
Frequently Asked Questions
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
What if cleaning the port fixes it?
If a clean resolves it, we will tell you rather than replace anything unnecessarily.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
Will my data be affected?
No. A charging port repair does not touch your data.
Do you test data transfer too?
Yes. We check charging, data and accessory recognition after the repair where the port supports it.