A cracked back panel on the Samsung Galaxy S21 Ultra can expose internal parts, weaken the seal and leave sharp edges. We replace the rear glass and check the phone over before returning it. Wireless charging is confirmed where the model supports it.
- Turnaround: 1 working day pre-order, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S21 Ultra needs this repair
- Sharp edges that catch on hands or pockets
- Rear glass cracked or shattered
- Back panel lifting from the frame
- Wireless charging behaving oddly
- Worry about dust or moisture getting in
What is included
- Removal of the damaged rear panel
- Fitting of the replacement back glass
- Reseal and reassembly
- Wireless charging and function check
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S21 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Frequently Asked Questions
Does back glass damage affect anything else?
It can expose internal parts, weaken the seal and affect wireless charging, so it is worth fixing promptly.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it with tracked return.
How long does it take?
Timing depends on the part. We confirm the lead time when you book.
Does the panel match the original colour?
We match the replacement to your device finish as closely as the available part allows.
Will wireless charging still work?
We test wireless charging after fitting the new panel and confirm it works before handover.