Daily use wears the Samsung Galaxy S21 Ultra charging port, and pocket lint makes it worse. We inspect, repair or replace the port so your cable seats firmly and charges as it should. A clean, firm charging connection is what we are aiming for.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S21 Ultra needs this repair
- Debris or damage visible in the port
- Charging cuts out on its own
- Cable feels loose in the port
- Will not charge with any cable
- Slow or interrupted charging
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S21 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If the device has been exposed to liquid, tell us before booking. Liquid damage can affect components beyond the repair being requested, and we will inspect and advise before starting any work.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the fault followed a spill, a water-damage check is the safer first step.
- If the phone charges fine but drains fast, a battery may be the better fix.
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- Walk-in and UK mail-in both available
- Quality parts matched to your device
- Every repair tested before it is handed back
- No data loss, this is a hardware repair
Book your repair
Walk-ins are welcome during opening hours near Liverpool Street Station. For mail-in repairs, book your repair online so we can track your device from arrival. Any questions? Contact us and we will help.
Related Samsung Galaxy S21 Ultra repairs
Frequently Asked Questions
Do you test data transfer too?
Yes. We check charging, data and accessory recognition after the repair where the port supports it.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
How long does it take?
Many port repairs are same day where the part is stocked. We confirm when you book.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.