If the Samsung Galaxy S23 Ultra 5G only charges at a certain angle, or not at all, the charging port is usually worn or blocked. We repair or replace it so charging and data work reliably. We check the port against more than one cable before signing off.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S23 Ultra 5G needs this repair
- Slow or interrupted charging
- Charging cuts out on its own
- Accessories not recognised
- Debris or damage visible in the port
- Fault appeared after a knock or spill
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S23 Ultra 5G before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If the device has been exposed to liquid, tell us before booking. Liquid damage can affect components beyond the repair being requested, and we will inspect and advise before starting any work.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
- If the port looks physically broken, bring it in so we can assess the board connection.
- If the fault followed a spill, a water-damage check is the safer first step.
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Our repair process
- Start the repair: book online or visit us near Liverpool Street Station.
- Send or bring the device: mail-in is available across the UK.
- Fit and verify: we complete the repair and run a function check.
- Hand back: collect in person or we return it by tracked courier.
Why choose us
- Walk-in and UK mail-in both available
- Clear pricing with no hidden extras
- No data loss, this is a hardware repair
- Repair workshop near Liverpool Street, established since 2015
Book your repair
Walk-ins are welcome during opening hours near Liverpool Street Station. For mail-in repairs, book your repair online so we can track your device from arrival. Any questions? Contact us and we will help.
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Frequently Asked Questions
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
What if cleaning the port fixes it?
If a clean resolves it, we will tell you rather than replace anything unnecessarily.
Will my data be affected?
No. A charging port repair does not touch your data.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.