A failed rear camera on the Samsung Galaxy S24 Ultra shows up as blur, a black viewfinder or a camera app that will not open. We repair the module or lens and test capture before it goes back. We test in different light before signing off.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S24 Ultra needs this repair
- A lens not switching in the app
- Photos blurry in good light
- Autofocus hunting or stuck
- Black or frozen viewfinder
- Flash not firing
What is included
- Removal of the faulty camera or lens
- Fitting of the replacement part
- Focus, flash and capture testing
- Function check before handover
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S24 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If the phone has had liquid exposure, we assess the module before committing to a repair.
- If only one lens is affected, tell us which, as it helps us source the right part.
- If the camera failed after a software update, we will check it is genuinely a hardware fault.
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Our repair process
- Tell us the fault: choose this repair or ask us to confirm it first.
- Walk in or post it: visit near Liverpool Street Station or send it from anywhere in the UK.
- We repair and test: the work is checked before the device is returned.
- Collect or receive by post: pick up in store or choose tracked return.
Why choose us
- Quality parts matched to your device
- Walk-in and UK mail-in both available
- No data loss, this is a hardware repair
- Repair workshop near Liverpool Street, established since 2015
Book your repair
Walk-ins are welcome during opening hours near Liverpool Street Station. For mail-in repairs, book your repair online so we can track your device from arrival. Any questions? Contact us and we will help.
Related Samsung Galaxy S24 Ultra repairs
Frequently Asked Questions
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
Can I post the device?
Yes, with tracked return, or walk in near Liverpool Street Station.
Could it be a software fault instead?
We check that it is genuinely a hardware problem before quoting a repair.
Do you test the camera afterwards?
Yes. We check focus, flash and capture before the phone is returned.
Is it the lens glass or the camera itself?
Cracked lens glass causes blur and flare, while a black or crashing camera usually means the module. We confirm during assessment.
Will my data be affected?
No. A camera repair is hardware only and leaves your data untouched.