Samsung Galaxy S25 Ultra USB-C Charging Port Repair
Compatible models: SM-S938B / SM-S938B/DS
The Samsung Galaxy S25 Ultra uses USB-C for charging and accessories. A faulty port can prevent the device from charging, cause the cable to feel loose, or stop accessories from being recognised.
- Turnaround: Normally 1 working day pre-order for parts, then same-day fitting once the part has arrived
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or use our UK mail-in service
Signs your Samsung Galaxy S25 Ultra charging port needs attention
- Device will not charge despite trying multiple cables and chargers
- Charging only works at a specific angle or when the cable is held in position
- Cable does not seat securely or feels loose in the port
- Charging cuts out mid-session without the cable being disturbed
- Accessories not recognised — hubs, keyboards or audio adapters not responding
- Data sync issues when connected to a computer
- Slow charging or repeated connect and disconnect behaviour
- Fault appeared after a drop or liquid exposure
Before you book
- Try a different cable and power adapter before booking — a faulty lead can mimic a port fault
- If the fault appeared after liquid exposure, a water damage diagnosis is recommended first
- If the device charges fine but battery life is very poor, a battery replacement may be more relevant
Related Samsung Galaxy S25 Ultra repairs
- All Samsung Galaxy S25 Ultra repairs
- Samsung Galaxy S25 Ultra screen replacement
- Samsung Galaxy S25 Ultra battery replacement
- Book your charging port repair
- How our repair service works
Book your repair
Booking ahead is recommended so we can confirm part availability. Walk-ins are welcome near Liverpool Street Station, but some repairs may require a 1 working day pre-order. For mail-in repairs, place your order online. Any questions? Contact us.
Frequently Asked Questions
How do I know if my Samsung Galaxy S25 Ultra needs a charging port repair?
If you are unsure, contact us before booking and we will confirm whether this is the correct repair for your fault.
How long does the repair take?
Normally 1 working day pre-order for parts, then same-day fitting once the part has arrived.
Can I walk in?
Yes. Booking ahead is recommended so we can confirm part availability. Walk-ins are welcome near Liverpool Street Station, but some repairs may require a 1 working day pre-order.
Is a mail-in service available?
Yes. Order online, post your device from anywhere in the UK.
What warranty is included?
This repair includes a 12-month warranty.