Charging faults on the Samsung Galaxy S25 Ultra often come down to a loose or damaged port after months of plugging and unplugging. We clean, repair or replace the port and test it. We check the port against more than one cable before signing off.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy S25 Ultra needs this repair
- Charging cuts out on its own
- Fault appeared after a knock or spill
- Slow or interrupted charging
- Cable feels loose in the port
- Will not charge with any cable
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy S25 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Frequently Asked Questions
Do you test data transfer too?
Yes. We check charging, data and accessory recognition after the repair where the port supports it.
Will my data be affected?
No. A charging port repair does not touch your data.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
How long does it take?
Many port repairs are same day where the part is stocked. We confirm when you book.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.