Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
Get Started
Visit us Monday, Friday (08:30, 17:30) at 35 Spaces House, London, EC2M 1NH: view directions. Prefer to schedule? Book a repair online or call book online. We’ll restore your Xperia 5 II battery life quickly, professionally and with a 6-month warranty.
Frequently Asked Questions
How do I know if my Sony Xperia 5 II rear camera needs replacing?
Typical signs include blurry photos, a black or frozen rear-camera viewfinder, autofocus that will not lock, or camera errors that continue after restarting the phone. We test the camera first so the correct fault is identified before a replacement module is fitted.
Is the fault the rear camera module or the camera lens glass?
If the external camera lens glass is cracked but the camera still focuses and captures clear images, you may only need a camera lens glass repair. If the viewfinder is black, focusing fails or the camera module itself is damaged, this rear camera replacement is the appropriate service.
Will replacing the rear camera affect my data?
No. Rear camera replacement is a hardware repair and does not normally affect your photos, apps, accounts or settings. We still recommend having a recent backup before any repair.
How does the parts order and fitting time work?
The rear camera part is ordered once the repair has been paid for and normally takes 1 working day to arrive. We contact you when it arrives to arrange fitting. 2 Hour Express refers to the fitting time after the part has arrived, not the supplier lead time.
Can I walk in or send the phone by post?
Yes. You can visit us near Liverpool Street Station, or use our mail-in service from elsewhere in the UK. Once the part is available, you can also reserve a fitting slot on our booking page.
What warranty comes with the Sony Xperia 5 II rear camera replacement?
The fitted rear camera module and our workmanship carry a 12-month warranty. The warranty does not cover new accidental damage or liquid exposure after the repair.