Our company takes pride in offering a wide range of battery replacement services for various electric toothbrushes. To be specific, we have the expertise to fit batteries for popular brands such as Braun Oral-B, Philips Sonicare, and Colgate. These brands are known for their high-quality electric toothbrushes, which require specific care and attention when it comes to battery replacement. By utilising our service, you can ensure that your toothbrush will continue to function optimally, ultimately contributing to your oral hygiene.
Can you replace the battery in an electric toothbrush?
Our battery replacement service is designed to be quick and easy, so you can get back to your oral hygiene routine as soon as possible.
Why has my electric toothbrush stopped working?
There are several reasons why your electric toothbrush may have stopped working, and we are here to help you troubleshoot the issue.
First, it's important to check the power source. Make sure that the toothbrush is properly charged and that the charging base is working correctly. If the toothbrush is not charging, try using a different charging base or charging the toothbrush with a different charger.
Another common issue is a faulty battery. If the toothbrush is not holding a charge, it may be time to replace the battery. You can purchase a replacement battery from toothbrushbattery and send both to us for repair.
Please note currently we do not supply the batteries for this repair, you can buy your battery via out partner over at toothbrushbattery and send it along with the device to us for fitting:
- 49mm x 14mm Li-ion Philips Sonicare Battery
- NiMH 56mm x 17mm Sonic Complete Battery
- 42mm x 17mm Braun Battery with Offset Tag – Varta
- 42mm x 17mm Braun Toothbrush Battery – Varta
- 49mm x 17mm Braun Oral-B Battery with Offset Tag – GP
- NiMH 49mm x 17mm Replacement Toothbrush Battery
- 42mm x 17mm Toothbrush Battery with Offset Tag – GP
- NiMH 42mm x 17mm Replacement Toothbrush Battery – GP
- NiMH 49mm x 14mm Braun Toothbrush Battery
- NiMH 42mm x 14mm Braun Toothbrush Battery
- Ni-Cd 49mm x 14mm Braun Oral-B Toothbrush Battery
How can you replace my toothbrush battery?
Once your toothbrush has been received, our team will carefully inspect and test it to ensure that it is in good working condition and does not have any signs of water damage. If our tests reveal that your toothbrush has been exposed to water and is experiencing operation issues as a result, we will contact you promptly to discuss the next steps.
Water damaged toothbrush?
If your toothbrush has suffered water damage, our team will perform a thorough diagnosis to determine the extent of the damage and the best course of action. We will carefully examine the toothbrush for any signs of corrosion, rust, or other damage that may have been caused by exposure to water.
Our team will also test the toothbrush to ensure that it is functioning properly and that all of its features are working as intended. If the water damage diagnosisreveals that your toothbrush is beyond repair, we will contact you and you will only be charged the water damage Diagnosis fee
Regardless of the outcome, we will keep you informed throughout the entire process and will only proceed with any repairs or replacements once we have your approval. Our goal is to provide you with the best possible service and ensure that your toothbrush is in good working condition for your oral health and hygiene.
NOTE: Please remove brush heads before sending your device in for repair. Your electric toothbrush will be returned via Royal Mail Recorded Delivery.
Frequently Asked Questions
What are the signs the Toothbrush battery needs replacing?
The usual signs are a battery that drains far faster than it used to, unexpected shutdowns even when there is charge left, and the device only running reliably while plugged in. You may also see sudden percentage drops, the device running warm, or slow charging. Your device's battery or device-care settings will often show declining capacity. If the back or screen is lifting, treat it as urgent, as that can mean the battery has swollen.
Check current turnaround and reserve a slot on our booking page.
How long does a Toothbrush battery replacement take?
Most Toothbrush battery replacements are completed the same day when the part is in stock, often within a couple of hours of dropping in near Liverpool Street Station in London. We inspect the device first and confirm the timeframe before starting any work. Mail-in customers can post the device from anywhere in the UK and we turn it around as quickly as the post allows.
Not sure? It is worth booking a quick diagnosis first.
What battery do you fit in the Toothbrush?
We fit a quality replacement battery matched to the Toothbrush and test charging, power stability and capacity before return. Replacing the battery restores the runtime the device had when it was newer and resolves shutdowns caused by a worn cell. Every battery replacement carries a 6-month warranty.
See exactly how we work on our how we work page.
Will my data be wiped when the battery is replaced?
No. A Toothbrush battery replacement is a hardware-only repair, so your photos, apps and settings stay exactly as they are. We still recommend a recent backup beforehand as good practice, in case the device has damage beyond the battery. Nothing about the battery procedure touches your storage.
Have a question first? contact us.
My battery looks swollen, what should I do?
A swollen battery is a safety issue and should be dealt with promptly. Stop charging the Toothbrush, avoid pressing on the bulge, and arrange a replacement as soon as you can. Swelling can lift the screen or back panel and, left too long, can damage nearby parts. Bring it in or post it to us and we will replace the battery and check the surrounding components.
Bring it in and we will check everything.
What warranty is included?
Every Toothbrush battery replacement includes a 6-month warranty, which covers the replacement battery and our fitting. If a warranty-covered fault appears within that period, we put it right at no extra cost. The warranty does not cover fresh liquid exposure or new accidental damage, which we always explain before you book.
Our team is happy to help before you book.