If your MacBook has an unclear, intermittent or complex fault, this diagnostic service identifies the likely cause and provides a repair recommendation before further work is authorised.
Repair options
This service covers inspection, functional testing and a repair recommendation. No additional repair is carried out until the findings and quote have been approved.
Common symptoms
- The cause of the fault is not yet confirmed
- More than one component may be involved
- The device has an intermittent or complex fault
- A repair quote is needed after testing
What is included
The MacBook is inspected and tested to identify the likely cause of the fault. We explain the findings and provide a repair recommendation before any additional work is carried out. Diagnosis is an assessment service rather than a completed repair, so no repair warranty applies.
Confirming your model
This listing is for the MacBook. Check the model name in the device settings, on the original packaging or in the purchase records before booking.
Repair process and turnaround
Turnaround is confirmed after we inspect the device and check the required component. The device is tested before and after the repair, and we contact you if inspection shows that a different component is responsible.
Why choose Square Repair
Square Repair has provided device repairs in the City of London since 2015. Our workshop is near Liverpool Street Station, with walk-in and tracked UK mail-in routes available.
Before you book
- Back up important data where possible before handing over the device
- Tell us about any liquid exposure or previous repair work
- Remove cases and accessories that are not needed for testing
Related repairs
- View all repairs for MacBook
- MacBook 12" Core M A1534 (2015-2017) Screen Repair
- MacBook 12" Core M A1534 (2015-2017) Battery Replacement
- Browse Apple MacBook repairs
Book your repair
Book the MacBook repair online, or use our tracked UK mail-in service if you cannot visit Liverpool Street.
Frequently Asked Questions
How do I know whether my MacBook needs this repair?
Common signs include the cause of the fault is not yet confirmed, more than one component may be involved, the device has an intermittent or complex fault. We inspect the device before fitting the replacement component so the booked repair matches the confirmed fault.
Will this repair erase my data?
This hardware repair does not normally require a factory reset, but you should keep an up-to-date backup before handing over the device.
How long will the repair take?
Turnaround is confirmed after we inspect the device and check the required component.
Can I visit Square Repair near Liverpool Street?
Yes. Book online before visiting where possible so we can confirm the part and expected fitting time.
Why does diagnosis not include a repair warranty?
Diagnosis is an assessment service and does not itself fit a replacement part. Any later repair has its own applicable warranty once authorised and completed.