When a Samsung Galaxy Note 20 Ultra needs the cable held just so to charge, the port has usually worn. We restore a firm, reliable connection and test charging and data transfer. A clean, firm charging connection is what we are aiming for.
- Turnaround: 1 working day, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy Note 20 Ultra needs this repair
- Charging cuts out on its own
- Slow or interrupted charging
- Accessories not recognised
- Cable feels loose in the port
- Debris or damage visible in the port
What is included
- Inspection and cleaning of the port area
- Repair or replacement of the charging port
- Charge, data and accessory testing
- Function check before return
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy Note 20 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- If the fault followed a spill, a water-damage check is the safer first step.
- If the port looks physically broken, bring it in so we can assess the board connection.
- Try a different cable and charger first, as a faulty lead can imitate a port fault.
Our repair process
- Start the repair: book online or visit us near Liverpool Street Station.
- Send or bring the device: mail-in is available across the UK.
- Fit and verify: we complete the repair and run a function check.
- Hand back: collect in person or we return it by tracked courier.
Why choose us
- Quality parts matched to your device
- Every repair tested before it is handed back
- No data loss, this is a hardware repair
- Walk-in and UK mail-in both available
Related Samsung Galaxy Note 20 Ultra repairs
Frequently Asked Questions
Do you test data transfer too?
Yes. We check charging, data and accessory recognition after the repair where the port supports it.
Is it the port or the battery?
If the phone will not charge, charges at an angle or the cable feels loose, the port is the likely cause. We confirm during assessment.
Walk-in or mail-in?
Either. Walk in near Liverpool Street Station or post it from anywhere in the UK.
Should I try anything before booking?
Yes, try a different cable and charger first, as a faulty lead can mimic a port fault.
Is the repair guaranteed?
Yes. The warranty shown on the page applies to this repair.
What if the fault followed a spill?
A water-damage check is the safer first step, and we will advise on that.