If the Samsung Galaxy Note 20 Ultra rear camera is cracked, hazy or unresponsive, the module or lens glass usually needs replacing. We fit the part and verify focus, flash and capture. Camera alignment is checked so images stay sharp.
- Turnaround: 1 working day pre-order, subject to stock and workload
- 12-month warranty on this repair
- Walk-in near Liverpool Street Station or UK mail-in service
Signs your Samsung Galaxy Note 20 Ultra needs this repair
- Black or frozen viewfinder
- A lens not switching in the app
- Flash not firing
- Autofocus hunting or stuck
- Photos blurry in good light
What is included
- Removal of the faulty camera or lens
- Fitting of the replacement part
- Focus, flash and capture testing
- Function check before handover
- 12-month warranty
How to confirm your model
Check the model number in your device settings, or bring it in and we will confirm the exact Samsung Galaxy Note 20 Ultra before any work begins. If you are unsure which repair you need, our team will advise.
Before you book
- If we discover water damage during your repair that affects the work, we will stop and let you know. A water damage diagnosis is applicable at the current fee, and we will confirm this with you before we proceed.
- If the phone has had liquid exposure, we assess the module before committing to a repair.
- If the glass over the camera is cracked, that alone can cause the blur you are seeing.
- If only one lens is affected, tell us which, as it helps us source the right part.
Our repair process
- Book or drop in: start online or come to the Liverpool Street workshop.
- Assessment: we confirm the fault and the right part before starting.
- Repair: the part is fitted carefully and the device reassembled.
- Testing and return: a full check, then collect in store or by tracked post.
Why choose us
- No data loss, this is a hardware repair
- Quality parts matched to your device
- Walk-in and UK mail-in both available
- Repair workshop near Liverpool Street, established since 2015
Related Samsung Galaxy Note 20 Ultra repairs
Frequently Asked Questions
Do you test the camera afterwards?
Yes. We check focus, flash and capture before the phone is returned.
What if more than one lens is affected?
Tell us which lenses are faulty so we can source the right part and test each one.
How long does it take?
Often the same day where the part is in stock. We confirm timing at booking.
Will my data be affected?
No. A camera repair is hardware only and leaves your data untouched.
Can I post the device?
Yes, with tracked return, or walk in near Liverpool Street Station.
Is it the lens glass or the camera itself?
Cracked lens glass causes blur and flare, while a black or crashing camera usually means the module. We confirm during assessment.